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On Master Maven the privacy of our clients is our first priority, and we treat it as if it were our own. Despite the fact that we collect information from our customers, it is only utilized to improve our customer service. Our agency recognizes that it is our obligation to maintain and use our clients' information. The information that our clients offer us online is NEVER rented or sold.
This policy explains how we utilize our client's personal information, why we gather it, and how we use it. We outline the options available to you regarding how we gather and use your information in our policy.
The representatives may use the pseudo names depending on which region they are interacting in order to facilitate and do a better communication with our customers because we deal in the global market.
In order to ensure the privacy of our valued customer we never store any sort of information related to our clients neither we do take any cards information from client.
The client's name, e-mail, postal address, and phone number are among the data acquired by Master Maven. These are details that a customer provides us with while placing an order or saving information with our agency. We may also utilize email addresses or postal addresses received through our mailing system, such as our Contact Us Form, to reply to comments, questions, and other inquiries. Our agency also keeps track of things that have previously piqued our clients' attention, as well as their online transactions.
The information gathered is used in a variety of ways. Our agency processes orders using the information saved by our customers. We also send them e-mails to confirm the transaction, and our customer service representatives may contact them by phone, mail, or e-mail if our company has any additional questions about the order.
As a client, you may also get updates about our site and services, such as a newsletter and promotional material. We may also utilize information about your interests and purchases to assist our firm in enhancing the design of our Website and the shopping experience of our customers.
If you no longer want to receive our newsletter or promotional messages, you may unsubscribe by following the instructions in each newsletter or communication or by writing us at or phoning us at +1 510-576-6979.
Our Website contains Social Media Features like the Facebook Like button [as well as Widgets like the Share this button and interactive mini-programs that run on our site]. These Features may gather your IP address, the page you are viewing on our site and establish a cookie in order for the Feature to work correctly. Social Media Features and Widgets are hosted by a third party or on our Site directly. The privacy policies of the companies that provide these features govern your interactions with them.
Unless otherwise specified in this policy, personal information will not be disclosed to third parties. We do not sell personal information to other parties under any circumstances. We bill you for services through credit card processing providers. These businesses do not keep, share, store, or utilize personally identifiable data for any other reason. On our Website, we also utilize Live Person to give live customer assistance chat. These firms are only allowed to use your personal information as needed to provide us with these services.
Our client's information is safe since it is encrypted and safeguarded during transmission using Secure Sockets Layer (SSL) software.
We secure the personal information provided to us by following generally established industry standards, both during transmission and once we receive it. However, no mode of communication via the Internet or electronic storage is completely safe. As a result, while we endeavor to secure your personal information using commercially reasonable techniques, we cannot guarantee its perfect security.
If you have any questions about security on our Web site, you can email us at order@mastermaven.agency
We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.
Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.
We hold a policy of using the pseudonym to ensure the following: With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.
Moreover; as our staff comprises of people from different regions and cultures, hence the use of pseudonym helps us present a uniform culture of the organization
Signing in on our webpage allows clients to access their registered accounts. The customer may see their prior lists and information that they have already contributed to the site after they have registered. After logging in to their accounts, individuals may edit their information by clicking on My Account.
To cancel a membership or have their personal information erased, the consumer must write an email to the company. This will stop the user from receiving e-mails about any online orders they have placed on the site. We will keep your data for as long as your account is active or as long as we require it to provide you with services. If you want to terminate your account or have your information removed from our database, please contact us. We'll keep and use your information as long as we need it to meet our legal duties, ensure fairness, and enforce our agreements.
Cookies are alphanumeric identifiers that are sent to the hard discs of customers' computers via their Web browsers. This allows our systems to identify our clients' browsers and save things in their Shopping Carts during their visits.
In most browsers, the Help section of the toolbar will describe how to prevent the browser from accepting new cookies, how to make the browser inform the user when a new cookie is received, or how to deactivate cookies entirely. Cookies, on the other hand, allow you to take full benefit of our site's best features, and our company's personal opinion is that the client accepts them.
Second, we take account of your IP address to assist us in diagnosing server issues and administering our Website. Your IP address is also used to compile broad demographic data about you, such as your location and Internet service provider. We may also gather aggregated data on how our users interact with the site. This might include information on the site's visitor trends and search queries. Personal Identifiable Information is not linked to IP addresses or log file information (PII).
Third, we keep track of browser types, access times, the URLs from which visitors arrived at our site, and the URLs they visited while there. We do not transfer this information to other parties, except in aggregate form, unless otherwise noted in this Privacy Policy.
Our privacy statement does not cover the use of cookies by our partners, affiliates, tracking utility companies, or service providers. These cookies are not accessible to us, and we have no control over them. Session ID cookies are used by our partners, affiliates, tracking utility companies, and service providers to make it easier for you to navigate our site.
Clear gifs (also known as Web Beacons/Web Bugs) are software tool that helps us better manage content on our site by alerting us to what material is successful. Clear gifs are little pictures containing a unique identifier that are used to trace the online movements of Web users, similar to cookies. Unlike cookies, which are kept on a user's computer hard drive, clear gifs are invisible images embedded in Web sites that are roughly the size of the period at the end of the comment. We do not link the information obtained by clear gifs to personally identifying information about our customers.
We may publish your testimonial along with your name if you give us your permission. Please contact us if you want your testimonial deleted.
Our Site contains links to other websites, some of which may have privacy policies that differ from ours. If you provide personal information to any of those sites, you must abide by their privacy policies. We recommend that you read the privacy policy of every Website you visit carefully.
If we make modifications to our privacy policy, we will post them on this page, the homepage, and other places we consider appropriate so that you are aware of what information we collect, how we use it, and under what circumstances if any, we release it. Please revisit this privacy statement periodically, as we retain the right to change it at any time. Before any substantial changes to this policy take effect, we will tell you here, via email, or by a notice on our site.
We reserve the right to reveal your personally identifiable information if required by law or if we think it is necessary to preserve our rights or to comply with a judicial proceeding, court order, or legal demand served on our Web site.
Call our toll-free number (+1 510-576-6979 ) or contact us at order@mastermaven.agency if you have any concerns about our Privacy Policy or how we utilize your information.
This Privacy Policy explains how Master Maven collects, uses, and protects the email addresses and mobile numbers provided by users on our website. We are committed to ensuring that your privacy is protected and that we comply with all relevant data protection laws.
We may collect the following information:
• Mobile phone numbers
• Any additional information provided voluntarily by the user.
We use the collected mobile numbers for the following purposes:
• To send relevant updates related to our services.
• To notify users about account-related information.
• For internal record keeping.
By providing your mobile number on Master Maven, you consent to the collection and use of this information as outlined in this Privacy Policy.
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
You may choose to restrict the collection or use of your mobile number in the following ways:
• If you have previously agreed to us using your mobile number for direct marketing purposes, you may change your mind at any time by contacting us at support@mastermaven.agency.or you can reply “STOP” or “Unsubscribe” to stop receiving the messages
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
You have the right to request details of the personal information we hold about you. If you would like a copy of this information, please contact us at support@mastermaven.agency
Master Maven may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are comfortable with any changes.
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